Terms of service
Terms of Service
Welcome to Kinspire.
These Terms of Service explain the rules that apply when you use our website, browse our products or place an order with us.
By using our website or purchasing from Kinspire, you agree to these terms.
Using our website
You may use our website for personal, lawful purposes only.
You must not misuse the website, interfere with its operation, attempt to gain unauthorised access, upload harmful code, scrape content without permission, or use the website in a way that could damage Kinspire or other users.
Product information
We do our best to make sure product descriptions, images, colours, prices and other information on our website are accurate.
However, colours and appearance may vary slightly depending on your screen or device.
We may update product descriptions, correct errors, change prices or withdraw products at any time.
Orders
When you place an order, you are making an offer to purchase from Kinspire.
Orders are subject to availability, successful payment and acceptance by us.
We reserve the right to refuse or cancel an order where necessary, including where there has been a pricing error, payment issue, stock problem or suspected misuse.
If we cancel an order after payment has been taken, we will refund the amount paid.
Please check your order carefully before submitting it, as we may not always be able to make changes once an order has been placed.
Prices and payment
Prices shown on our website are those applicable at the time you place your order.
Shipping charges, taxes or other applicable costs will be shown before checkout where relevant.
We may correct genuine pricing or description errors if they occur.
Payment must be successfully authorised before an order can be processed.
Shipping and delivery
Delivery times shown on our website are estimates and may occasionally be affected by circumstances outside our control.
We will always aim to dispatch and deliver orders within the timeframes stated, but delays can sometimes occur due to postal services, couriers, customs, weather or other unexpected events.
Nothing in these terms affects your statutory rights.
Returns and refunds
Returns and refunds are handled in accordance with our Returns & Refunds Policy.
Please refer to that policy for information about eligibility, timeframes and how to request a return.
Intellectual property
All content on the Kinspire website, including our branding, logos, illustrations, photographs, product designs, written content, graphics and other creative materials, belongs to Kinspire or is used with permission.
You may not copy, reproduce, distribute, modify, republish or use this content for commercial purposes without our prior written permission.
Third-party links
Our website may occasionally contain links to third-party websites or services.
We are not responsible for the content, availability, privacy practices or services provided by those third parties.
If you choose to visit an external website, you do so at your own discretion.
Shopify
Our online store is powered by Shopify, which provides the ecommerce platform that allows us to offer our products and services online.
Purchases made through the Kinspire store are made directly with Kinspire.
Privacy
Your use of our website is also subject to our Privacy Policy.
That policy explains how personal information is collected, used and protected when you interact with Kinspire.
Availability of the website
We aim to keep our website available and functioning properly, but we cannot guarantee that access will always be uninterrupted or error-free.
We may occasionally update, suspend or change parts of the website for maintenance, security or improvement purposes.
Changes to these terms
We may update these Terms of Service from time to time.
The latest version will always be available on this page.
Any changes will take effect when the updated terms are published.
Governing law
These Terms of Service are governed by the laws of England and Wales.
Nothing in these terms affects any statutory consumer rights you may have.
Contact
If you have any questions about these Terms of Service, please contact us at: